Contact
How can we help?
Use the address that best matches your question. We read every useful bug report and correction.
Product support
For a failed conversion, unexpected output, accessibility issue, or correction to a guide, email support@pdfmk.com.
Please include the tool name, browser and operating system, the step that failed, and the exact error message. Do not attach a confidential document. If a sample is needed, create a small redacted file that reproduces the problem.
Privacy and legal
Privacy requests can be sent to privacy@pdfmk.com. Questions about the terms of service can be sent to legal@pdfmk.com.
Responsible security reports
If you believe you found a vulnerability, email security@pdfmk.com with steps to reproduce it. Please do not access another person's files, disrupt the service, or include sensitive data in your report.